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App Support

Have a question, found a bug, or want to suggest a feature? We're happy to help.

Contact Us by Email

Send us a message anytime and we will get back to you as soon as possible.

Tip: Including your device model and iOS/Android version helps us troubleshoot faster.

Common Questions

How do I restore my purchases on a new device?

Open PictureDictionary, go to Settings, and tap Restore Purchases using the same Apple ID or Google account you originally purchased with.

Does the app work offline?

Yes—once downloaded, you can browse and practice vocabulary without an active internet connection.